Frequently asked questions
What exactly are managed network services?
Managed network services refer to outsourcing your network infrastructure, monitoring, and support to an IT company that proactively manages it for a fixed monthly fee.
Is my business too small for managed IT?
Even sole traders and businesses with under 10 employees benefit, especially with remote support and cybersecurity protection.
How can managed services help a small business?
They help reduce downtime, increase security, streamline operations, and provide expert support—without the overhead of hiring in-house IT staff.
Can I switch providers if I’m not satisfied?
Yes. Reputable providers offer flexible contracts and transition support if you decide to move to another IT company.
Are these services only for tech companies?
No. Businesses across all sectors—retail, legal, finance, healthcare—benefit from managed services.
How do I know my data is safe?
Look for providers that follow GDPR and ISO 27001 standards, offer data encryption, and use secure data centres.
On-Site vs Remote Network Support: Which is Better?
On-Site Support: Ideal for hardware issues, cabling, or complex infrastructure setups.
Remote Support: Fast response, cost-effective, ideal for software glitches and updates.
Most providers offer hybrid support, giving you the best of both worlds.